Refund Policy
Please read our terms carefully prior to making any purchase on Orbitso Network.
1. No Refund Policy
All sales made on Orbitso Network (new.orbitso.net) are final. Due to the immediate activation and digital nature of our services, virtual items, and account upgrades, we strictly enforce a NO REFUND policy under all circumstances once a payment is completed.
All Digital Sales are Final
By purchasing digital currency (Coins), custom short-link slugs, or premium utility access on Orbitso Network, you acknowledge and agree that your payment is non-refundable and non-exchangeable.
2. Virtual Currency & Consumables
Orbitso Coins and digital balances have no monetary value outside of Orbitso Network and cannot be redeemed, transferred, or converted back into real-world currency.
- Coins are added to your balance instantly upon webhook confirmation from our payment processor.
- Unused or spent Coins cannot be restored or refunded.
- Accidental or unwanted purchases are non-refundable once credited.
3. Account Suspensions & Banning
If your account is suspended or permanently banned due to a violation of our Terms of Service (such as distributing malware, phishing links, abuse, or spam), you forfeit all remaining Coin balances and active services without entitlement to a refund or compensation.
4. Chargebacks & Payment Disputes
Initiating an unauthorized chargeback or payment dispute through your bank or payment gateway will result in an immediate and automatic permanent ban of your Orbitso Network account. Any existing short links associated with the account will be immediately deactivated.
5. Billing Inquiries & Contact
If you experience a technical failure where a payment was successfully processed by payment gateways like Fungies but your Orbitso account was not automatically credited, please reach out to network support with your transaction ID so we can verify and grant your purchased digital items manually.